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To all our Marin Hotels guests:

Acqua Hotel is open and will continue to adhere to the Order of the Health Officer of Marin County by welcoming only Essential Travelers to our hotel.

We want to assure you that the safety and well-being of our guests and staff is our highest priority. As such, we have implemented the following measures to achieve maximum cleanliness throughout our hotels:

• All common areas throughout the hotel will be sanitized hourly.
• Physical Distancing will be practiced at check-in, and throughout your stay.
• Hand sanitizer dispensers and sanitizing wipes are located throughout the hotel.
• Clear barriers have been installed at the front desk to reduce contact between guests and staff.
• Room keys will be sanitized after use.
• All staff and guests will be required to wear masks at check-in and when moving throughout the public spaces in the hotel.
• Guest rooms will be left vacant for 24 hours between each guest occupancy.
• Housekeeping staff will not enter a guestroom after a guest has checked in. However, guests can request fresh linens.
• Following restaurant guidelines for COVID-19, we will not serve breakfast buffet-style. A light Continental Breakfast will be available to our guests in the breakfast room to "grab and go" in individually prepared containers.
• We will not be be providing our communal evening wine reception but are happy to provide a half bottle of wine at check in.

Please note, we have modified our cancellation policy: If you are affected by COVID-19 we will waive our usual cancellation fee. This includes if you or a family member is waiting on a diagnosis or are being treated for COVID-19.

If you have any questions or concerns about these practices or anything else concerning your travel to Marin County, please do not hesitate to contact us.